Where we ship
SAFASOL currently ships only to valid addresses within the United States. We may limit delivery to particular regions or addresses when a carrier or fulfillment partner cannot provide reliable service.
Shipping cost
Standard U.S. shipping is $5.99 for orders under $70. Orders with a merchandise subtotal of $70 or more qualify for free standard U.S. shipping. Applicable taxes do not count toward the $70 threshold.
Production and delivery
SAFASOL products are made after an order is placed. Production time and estimated delivery time will be displayed at checkout when available. Estimates are not guarantees and may change because of carrier delays, weather, holidays, customs, or fulfillment disruptions.
Tracking and addresses
When tracking is available, it will be sent to the email used at checkout. Customers are responsible for providing a complete, accurate delivery address. Contact us immediately if an address is incorrect; we cannot promise changes after production or shipment begins.
Delayed or missing packages
If tracking has not updated or a package appears lost, email support@safasol.com. We will review the carrier information and work with our fulfillment partner. SAFASOL is not responsible for theft or loss after confirmed delivery, but we will try to help with available carrier claims.