Information we collect
We may collect information you provide, including your name, email, telephone number, billing and shipping details, order contents, support messages, and marketing preferences. Payment-card information is handled by our payment processor rather than stored directly by SAFASOL. We may also collect device, browser, cookie, and site-usage information.
How we use information
We use personal information to process and fulfill orders, provide support, prevent fraud, operate and improve the store, communicate about transactions, comply with law, and send marketing only where permitted or requested.
Who receives information
We may share information with service providers needed to operate the store, including payment processors, Printify and its production partners, shipping carriers, website hosting and analytics providers, FormSubmit for contact form delivery, professional advisers, and government authorities when legally required. Contact form messages are sent to FormSubmit for forwarding to our support inbox. These providers may process information in the United States or other countries where they operate.
Retention and security
We retain information only as long as reasonably needed for orders, support, accounting, fraud prevention, legal obligations, and dispute resolution. We use reasonable safeguards, but no internet transmission or storage system is completely secure.
Your choices and rights
You may unsubscribe from promotional email at any time. Depending on where you live, you may have rights to access, correct, delete, or receive information about the use and disclosure of your personal information. Send requests to support@safasol.com. We may need to verify your identity and may retain information where law permits or requires it.
Children
The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Customers who have not reached the age of majority where they live should use the store only with permission and supervision from a parent or legal guardian.