FAQ

Order & Shipping

We ship domestically to the United States, and Internationally to the selected countries. Please read our Shipping Policy

Once you have placed your order, we will send you a confirmation email of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page.

Promo codes always contain qualifiers. Please make sure you follow any of the conditions that apply to the promotion, e.g. subscription, returning customer, minimum amount etc. Please verify that you have provided the correct code.

NOTE: CAN’T COMBINE WITH OTHER DISCOUNTS.

If you are still having trouble, please Contact us.

Payment

We accept all major credit and debit cards, such as VISA, VISA Electron, Mastercard, Maestro, American Express, etc. We also accept  Apple Pay.

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store. Your payment information is encrypted during transmission using secure socket layer (SSL) technology.

Return & Refund

Yes, we do accept returns. Returns are the subject to fulfilment of the following conditions:

- The item must have been sold in our online store

- The item shouldn't have been used in any way

- The item should have its original packaging with all the tags etc.

- The return or exchange request is made within 7 days of delivery.

To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our support staff shall respond as soon as possible. Please read our Refund Policy.

NEED MORE HELP ?

Please contact our support team here